Final Fantasy XIV - Shadowbringers

Karl -

How do I redeem my pre-purchase code?

  1. Visit the redemption site and login using your Square Enix Account details. If you registered a Security Token to your Square Enix ID, make sure to have that at hand!
  2. Insert your unique code in the entry form on screen and click to validate.
  3. A confirmation page will appear displaying platform selection options. Select and confirm your platform to receive your code and instructions. Please make sure to select the correct Platform as we will be unable to correct any mistakes made. 

How do I redeem my full game code?

  1. Log in to the Mog Station ( with your Square Enix account.
  2. Select 'Your Account'.
  3. Select the service account you want to register the code on.
  4. Select 'Enter the Registration Code for the Expansion’ and follow the instructions on-screen.
  5. Start the FINAL FANTASY XIV Online launcher and log in with your Square Enix account.
  6. Download SHADOWBRINGERS when prompted (If not prompted, SHADOWBRINGERS will download automatically)

Where do I download the game?
If you have not downloaded the game, please click here to download it.

After you have finished installing, please run the game and enter your Square Enix Account credentials in the launcher to begin the automatic update process. Once the update has completed you will be ready to jump into the land of Eorzea!

If you have any questions regarding the above information, please contact the Square Enix Support Centre.
We hope that you enjoy playing FINAL FANTASY XIV Online.