If you are having issues with your purchase of HOMM6 please make sure you have fully updated your game, follow the steps below to complete this update process
How to update your game (all versions) to the 2.1.0 version:
1. Launch Uplay and open the My Games section.
2. Click on the Heroes of Might & Magic VI shortcut (this may look like a Shades of Darkness icon or a Heroes VI standard one, but it is the same game), to launch the game.
3. Confirm that you are using a 1.8.0 version (Heroes VI: Standard, Deluxe & Gold editions) or 2.0.0 (Complete Edition, Shades of Darkness standalone) in the lower right corner of the main menu, and then exit the game.
- If you are not at v1.8.0 or v2.0.0, you may need to launch the game a few more times, until you are updated to the correct version.
4. Download and install the v2.1 patch directly from these links, be careful to select the appropriate one for your version:
DIGITAL download version (English/French/Italian/German/Spanish)
5. Launch the game; you should now be on the 2.1.0 version.
Green Man Gaming Customer Service