Why can I not buy game X in my region?
Unfortunately not all games are available in all regions, however we are working in partnership with publishers to see if we can extend our market worldwide.
Can I use a Proxy/VPN to purchase a game from your store?
No, we do not allow the use of Proxy/VPN servers on our site, If you manage to buy a game using this method the likelihood is, the key you receive will not activate in your region and no refund will be offered on this purchase. This is also mentioned in our terms and conditions.
Can I have a friend buy the game for me?
Whilst it is possible for your friend to purchase it, we do not advise allowing them to use your payment details as payment issues may occur. The likelihood is the key you receive will not work in your region.
I purchased a game in X can I swap it for a different region?
Unfortunately we are unable to swap/trade a keys regions.
I'm on holiday and I want to buy a game?
We sell games based on your geolocation, if you make a purchase on holiday it will be a key for the region you are in. We cannot guarantee this will work when you return home.