How do I redeem my Elder Scrolls Online key?
There are two types of keys that we may provide for Elder Scrolls Online titles depending on your region, which is highlighted on a banner on the individual product pages. These will be either be for:
If you own the base game on Steam, you will be able redeem codes that are specifically for the ESO platform directly onto your ESO account.
Please note some prepurchase bonuses received may be for the ESO platform, even though you received a game key for Steam.
Elder Scrolls Online (ESO)
If you have received a key that needs to be redeemed on the Elder Scrolls Online platform, you can redeem your code by following the below steps:
- Visit http://account.elderscrollsonline.com
- Log into The Elder Scrolls Online account, or create a new one if needed.
- Select Redeem Code on the My Account page.
- Enter the code.
Once the code is redeemed, you will receive a confirmation e-mail on your account's registered e-mail address.
If you do not receive a confirmation e-mail, you should first check your spam folders for the e-mail. Adding firstname.lastname@example.org to the e-mail account's "safe senders" list helps reducing the risk of it being sent to a spam folder.
If you have received a key that needs to be redeemed on Steam, you can find instructions on how to do so on this page.
If you have any issues redeeming your code or have any queries which platform/edition you need to buy, please contact our customer service team here.