Mass Effect Andromeda will officially release in North America on the 21st of March and 23rd of March in Europe. Green Man Gaming will only be distributing the game keys on the European release date (23 March), however, we are aiming to do our best to release the keys to customers as soon as we can. Please note that we are only able to guarantee that you will have your key within 48 hours of the European release as mentioned on the product page to set expectations.
Please be aware that there is currently a 10 hour trial pre-load available through “Origin Access” which is a pay monthly service which has no connection to Green Man Gaming’s distribution of game keys.
If you are unhappy with waiting for your game key please contact our Customer Service team who will be able to assist with a refund (as per our refund policy) Of course, if you choose to refund your order, you will be missing out on the amazing savings we offer on our store.