Steps on how to locate your games list and keys within Uplay can be found below. Our customer Service team may ask you for this information, please provide the information as is without any alteration to the image.
Launch Uplay and login to the client.
In the top right hand corner click on your username and a dropdown will appear, select "Account information".
Select my games on the lefthand side.
Take a screenshot of the game in question (if there is a specific game in question) with the key shown, you are welcome to keep keys hidden for games not purchased through us.